FINANCIAL RECORDS COORDINATOR / Remote

Financial Records Coordinator

Hours: Tuesdays & Wednesdays 5pm to 9pm, and Saturdays & Sundays Rotating 8am to 2pm & 2pm to 9pm

Summary & Objective

The Financial Records Coordinator is responsible for overseeing and maintaining patient records related to billing, performing initial collection functions related to Medicare, Medicaid, Private Pay, Self-Pay and Charity. Monitors key billing documentation associated with admission and recertification to assure accuracy and compliance with regulations.

Essential Functions
  • Monitors daily admission documents and recertification documents to assure key billing documentation is received in a timely manner.
  • Reviews admission documentation for completeness-facilitates management of required corrections.
  • Communicates effectively with Team Managers to assure compliance with billing related documentation.
  • Reports any issues or trends to Director(s) of Care.
  • Generates monthly reports and coordinates with patient care to ensure that all initial certifications and re-certifications are obtained prior to the monthly billing run.
  • Coordinates with Admissions, Patient Care and Social Services Departments on Medicare, Medicaid, private insurance, HMO, and self-pay patients to obtain pre-billing information, insurance policy eligibility verifications, and insurance authorization approvals in order to collect documentation and update billing files.
  • Posts appropriate and accurate information on patients records and works with Reimbursement Coordinator and Collection Specialist to ensure that all collections were paid accordingly.
  • Maintains billing files with up to date supporting documentation in compliance with insurer requirements.
  • Generates reports related to billing from the software program as required.
  • Serves as a back up to Reimbursement Coordinator and Collection Specialist.
  • Assists Reimbursement Manager as may be required with billing and collection processes.
  • Assists Reimbursement Manager with Medicaid application by compiling necessary documentation and attending the designated appointments with the Department of Children and Families.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Other Duties
  • Ability to manage multiple projects simultaneously and meet hard deadlines.
  • Creates and maintain very organized records or files.
  • Work product must be accurate and is subject to random and frequent auditing.
  • Maintain your required licenses, certifications, and mandatory skill updates.
  • Comply with all policies, local, state, and federal laws, and regulations.
  • Provide other duties of healthcare team member
  • Perform other duties as assigned
Supervisory Responsibility
  • May serve as an interim department leader depending on need
Physical Requirements
  • Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc.
Disclaimer

The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

EEOC Statement

CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements

Knowledge & Experience Requirements
  • Associate's or Bachelor's Degree, or Certificate in Finance, or Accounting or equivalent combination of education and experience.
  • 1-2 years of experience in billing and collections in health care organization with knowledge of 3rd party payer system.
  • Experience in Medicare, Medicaid and other third-party billing preferred.
  • Knowledge of Medicare and Medicaid billing regulations and Medicaid eligibility preferred.
  • Experience with Medicare DDE is a plus.
  • Must have knowledge of computer office/clinical software.
  • Must be able to read, write and understand the English language.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...