Manager, Client Servicing, Paramount Pictures

#WeAreParamount on a mission to unleash the power of content… you in? We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness.

Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Overview: Paramount is seeking a Manager of Client Servicing to join our Global Content Distribution group, based in Los Angeles and reporting directly to the Vice President of Client Servicing. This group is in charge of the worldwide distribution of series and feature content to Licensing and Transactional clients.

In this role, you will be an essential part of a team that ensures the accurate, timely, and reliable delivery of content and related services — always in alignment with our contractual commitments.

As a key operational member of the Client Servicing team, you will own day-to-day delivery execution, coordinate across internal partners, and serve as a direct point of contact for assigned clients. You'll proactively identify risks, address delivery issues end-to-end, and keep stakeholders informed with clear, timely updates. Your work will directly support the revenue recognition cycle, making your contributions visible and impactful across the business.

Apply now and join our team!

Responsibilities include but are not limited to:

  • Client Management & Issue Resolution: Serves as the daily point of contact for assigned licensing clients on delivery operations, material requests, and schedule changes; logs, triages, and drives every open client issue to resolution, escalating to the Director only when blocked; holds standing check-ins with client operations counterparts to confirm priorities, surface concerns early, and prevent issues from reaching escalation
  • Delivery Execution: Owns daily execution of the servicing workflow including content availability research, purchase order issuance, material order preparation, dub card review, and delivery confirmation; resolves delivery rejections by diagnosing root cause and reissuing corrected deliveries; monitors the order queue daily and reprioritizes work to meet contractual delivery dates
  • Cross-Functional Coordination: Partners daily with Sales, Mastering, Localization, QC, Legal, and Finance to translate deal terms into delivery actions and keep orders on track; flags at-risk deal obligations with a specific recovery plan and provides operational feasibility input to Sales during deal structuring
  • Team Management: Assigns and prioritizes work across the team, reviews client-facing output for accuracy, provides performance feedback, and coaches team members on technical workflows, client communication, and escalation judgment; runs the weekly team standup and produces servicing metrics reports
  • Process & Systems Discipline: Maintains accurate, up-to-date records in order management and CRM systems for every active order; tracks recurring client issues and rejection root causes, surfaces patterns to the Director, and proposes specific process fixes
Basic Qualifications:
  • Bachelor's Degree
  • 5+ years of relevant work experience in television, film, or media servicing or material operations
  • Experience with order management or similar supply chain management systems
  • Demonstrated track record of owning and resolving client-facing operational issues end-to-end
Additional Qualifications:
  • Experience with Salesforce or other similar customer relationship management systems
  • Strong Microsoft Office and software application skills
  • Solid time management, planning, and organizational skills
  • Ability to multitask in a dynamic environment and act with a sense of urgency
  • Great oral and written communication skills
  • Ability to work autonomously and efficiently
  • Extremely detail-oriented
Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in pr
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...